Oft Asked Questions

Full general FAQ

  1. How do I change plans?

    If you have been approved for Medicaid, you may change your plan during the showtime 120 days of your enrollment. After the 120 days, you volition only be able to modify your plan during your open enrollment period or with a State-approved For Cause reason.

  2. What is "Open Enrollment"?

    Open up Enrollment is the threescore-day menses each year when yous can alter plans without country blessing. Open Enrollment occurs yearly on the anniversary appointment of your first enrollment into the programme.

  3. What is the "No Change period"?

    The no change period is the time period between the end of your initial get-go 120 days of enrollment and your 60-mean solar day annual open enrollment menses. No modify period also exists betwixt your 60-day open enrollment periods going frontwards. Please refer to the below chart for reference. You volition receive reminder letters assisting you with these time periods
    Enrollment Date

  4. What is "For Crusade"?

    This is a State-approved reason to modify plans during the no change menstruation.

  5. What happens to my plan if I relocate or my address changes?

    If your accost changes, you may need to select another program if your region has inverse. Y'all may demand to contact the Department of Children and Families (DCF) at 1-866-762-2237 or the Social Security Administration (SSA) at 1-800-772-1213 to report a alter in accost.

Health Programme FAQ

  1. Volition enrolling into MMA cancel my Medicare?

    No, the MMA plan will non cancel your Medicare. You are immune to be enrolled in this plan and Medicare at the aforementioned time considering they comprehend dissimilar services.

  2. If I enroll in a MMA plan, will information technology change my enrollment in a Medicaid waiver?

    No. If y'all are enrolled in a MMA plan, your enrollment in a Medicaid waiver will non change and your waiver services will not alter.

  3. If my Long-term Care plan is too an MMA programme, can I choose it to exist my MMA plan?

    Yep. You can only be enrolled into 1 plan. If you are eligible for both LTC and MMA, yous will receive services through the same programme.

  4. I have a special healthcare demand. Are there special plans that volition encompass my needs?

    Yes. All MMA plans embrace people with special health care needs. There may likewise exist special plans in your area for your wellness care needs. Also, if you take a child with a special health care need, the land's Children's Medical Services Network program may be available to yous. You may desire to cull MMA plans that best come across your family's needs.

  5. I am pregnant. How do I enroll my baby in my MMA plan?

    If you are not enrolled into a Specialty plan, the State will enroll your baby into the aforementioned MMA plan. This volition begin when your infant is built-in. Please tell your MMA programme and your doctor that you are pregnant. Your MMA plan can help y'all get the intendance y'all need. If you are enrolled in a Specialty plan, your baby will be assigned to a different MMA programme.

  6. When do I cull an MMA Plan?

    An MMA plan may be called during the following events:

    • Upon application for Medicaid
    • Initial 120 days after plan enrollment

Dental FAQ

  1. Will enrolling into the Dental program cancel my Medicare?

    No, the Dental program will non cancel your Medicare. You are allowed to be enrolled in this program and Medicare at the same time because they cover dissimilar services.

  2. If I enroll in a Dental programme, will it change my enrollment in a Medicaid waiver?

    No, the Dental program will non cancel your Medicare. You are allowed to be enrolled in this program and Medicare at the same fourth dimension because they cover different services.

  3. I am meaning. How exercise I enroll my infant in my Dental plan?

    The State volition enroll your baby into the same Dental plan. This will begin when your baby is born.

  4. When do I cull a Dental plan?

    A Dental plan may be changed during the following events:

    • Upon awarding for Medicaid
    • Initial 120 days later plan enrollment
    • Open Enrollment
  5. Why does my MMA no longer cover dental?

    Florida Lawmakers asked the land (Bureau For Healthcare Administration) to separate dental from the MMA plans and to encompass the services under stand-lone Medicaid dental plans. Click here to run across what dental plans are available

  6. What extra benefits does my Dental plan cover?

    All dental plans offer the same expanded (extra) benefits if you are 21 or older and with prior blessing from your dental plan. Click here to see a listing of expanded benefits.

  7. What services does my Dental programme encompass?

    For children, comprehensive dental care, including medically necessary dental services. For adults, all State Program dental services. Such as dental exams, dental screenings, dental X-rays, and extractions. Click here to see a list of benefits

  8. What dental plans are available?

    The Medicaid dentals plans are DentaQuest, Liberty, and MCNA Dental. Click here for plan contact information.

  9. Am I required to have a dental program?

    All Medicaid recipients, whether they are getting services through straight Medicaid or a MMA plan, are required to enroll in a dental plan. This includes Medically Needy and iBudget recipients. Please contact the State at ane-877-254-1055 for more information near enrollment in dental plans.

  10. I have a dental appointment scheduled but now my program has changed? Tin I however go to my appointment? Will information technology exist covered?

    Dental plans must cover whatsoever ongoing course of treatment for upward to xc days after the new plan's start appointment if it was authorized prior to enrollment into the new plan. This is called continuity of care. Agile Orthodontia services become across the 90-day period, the services lasts until the completion of care.

  11. My kid has braces. If I alter plans, volition they still be covered?

    Dental plans must cover any ongoing class of handling for upwards to 90 days after the new programme'southward start date if it was authorized prior to enrollment into the program. This is chosen continuity of care. Active Orthodontia services go across the 90-day period, the services final until the completion of intendance.